Frequently Asked Questions

Have questions before starting therapy? You're not alone. This section covers the most common things people want to know. Whether you're unsure if therapy is right for you, curious about confidentiality, or wondering how sessions work. Clear, honest answers to help you take the next step with confidence.

How long are your sessions and how frequently do I have to have them?

Sessions are 50 minutes long. How often you come in depends on your needs and goals, we’ll decide together what makes sense for you.

Do you offer after-hours or weekend sessions?

On several days during the week there are sessions that are available after 4pm until 7pm and there are sessions available on Saturdays. These are in high demand. Please send an email or WhatsApp to confirm availability.

Can I cancel or reschedule an appointment?

Yes you can cancel or reschedule, reach out to our team and we will make the necessary arrnagements. Our cancellation policy is 24 hours before your session.

Do you write reports for work, school, or court?

I don’t offer reports or letters as part of therapy. If you need formal documentation, we can discuss the appropriate avenues for you to pursue.

Do you work with children or teens?

Late adolescents are the only individuals under the age of 18 I work with. This includes 15, 16, and 17 year old adolescents.

Do you work with couples or families?

I primarily work with individuals. If you are interested in couples work, please contact me directly.

Do I need a referral to book a session?

No referral is needed. You can book directly at any time.

Can I book a session for someone else?

Yes, but the person must consent to therapy and be willing to engage themselves.

What is the difference between psychiatrists, psychologists, registered counsellors, unregistered or "listed" counsellors, and coaches or coaching?

It’s important to know who you're working with and who can or can't be regulated by a professional board, especially when your mental health is involved.

A psychiatrist is a specialist medical doctor who can prescribe medication and has studied for over 13 years.
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A psychologist holds a 2 year Master’s degree and is trained in assessment, diagnosis, and evidence-based therapeutic intervention and has been through at least one theoretical year and one internship year in their masters program.
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A registered counsellor completes an Honours-level qualification and provides short-term supportive counselling, not long-term therapy or clinical treatment.

An unregistered or “listed” counsellor is not recognised by the HPCSA and may not be trained, regulated, or held to any formal ethical or professional standards. Some may only have a certificate or diploma.

Coaches are not regulated mental health professionals. While they can support goal-setting or motivation, they are not qualified to treat psychological distress or manage risk.